Branch Inside Sales Representative (H) - 100711

Company Name:
ServiceMaster Family of Brands
Business Unit:
TruGreen
Title:
Branch Inside Sales Representative (H) - 100711
Location:
MI-1000003 - TGN Macomb Branch
City:
Macomb Township
Metro Area:
Detroit/Ann Arbor/Flint
State:
MI
Postal Code:
48044
Functional Area:
Sales
Branch Number:
5788
Requisition Number:
798274
First Open Date:
12/29/2014
Post Date:
12/29/2014
Description:
TruGreen is the nation's largest and most comprehensive provider of lawn services. Headquartered in Memphis, TN, we have more than 245 branches throughout the country. Although we are national in reach and reliability, we have a small company feel as our highly trained professionals live and work in the communities they serve.
As with our customers, we are committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"
Cultivate confidence.
At TruGreen, we do more than just care for lawns. We instill confidence in our customers. If you're driven to achieve a higher level of success, you'll find challenge and real rewards with us.
Position Overview
Prospects and generates sales revenue by adding new program residential customers and cross selling and up selling current residential customers through telemarketing.
Responsibilities
1. Compiles lists of prospective customers for use as sales leads based on information from direct mailing/advertisement, community activities, and other resources.
2. Calls prospective customers to explain type of service or product offered. Quotes prices and encourages customers to buy. Records names, addresses, purchases and reactions of prospects solicited.
3. Sells programs and services to present and prospective customers through telemarketing. Secures sales and arranges delivery date.
4. Estimates date of service to customer based on knowledge of branch production and service schedules. Notifies customers of scheduled application service appointments.
5. Prepares and maintains proper sales reports.
6. Conducts retention and service calls through means of telemarketing contact. Meets branch retention standards.
7. Calls customers to measure satisfaction after service is completed or to otherwise provide assistance by answering their questions and service concerns.
Education and Experience Requirements
o High School Diploma or general education degree (GED) or 0 - 1 years of related experience in lawn/horticulture agronomic field and/or training or equivalent combination of education and experience 1+ years of sales experience preferred
o Certification as required by federal, state or local law
Knowledge, Skills, and Abilities
o General knowledge of the industry, organization, products, and/or services
o Demonstrated knowledge of selling techniques (prospecting, overcoming objections, closing sales)
o Ability to find and assess potential sales opportunities
o Ability to build customer relationships and provide appropriate levels of customer service
o Strong communication (verbal and written)
o Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
o Ability to travel locally on an extensive basis
TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.
An Equal Opportunity/Affirmative Action Employer -
EOE of Minorities/Females/Vets/Disability
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
TruGreen performs pre-employment testing.
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